Shipping & Returns
All orders have a processing time of 48-72 hours if the item is in stock. An email will be sent once your oder has shipped with a tracking number.
Ground — $5.99 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate
Easy Returns & Exchanges
If your item does not entirely meet your satisfaction, we are glad to exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 30 days from the date of delivery. The item(s) you wish to return or exchange must be unused, undamaged, in the original packaging.
RETURN BY MAIL
- To return an item(s), please email us at firstname.lastname@example.org
- Once we process your return request, send your item(s) back to us with the shipping label that we will provide.
- Refunds or exchanges will be processed when the item(s) has been received.
- Please allow 7-10 business days for your return to arrive at our return center.
- All returns will be refunded to your original form of payment.
- The return shipping fee is $5.95 for the US. We will automatically deduct the fee from your refund.
Note: It may take a few days until your bank posts the refund to your account.
Kesh Luxury Group, LLC
730 W Lake St, #8212
Chicago, IL 60661